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Tuesday, June 10, 2008

How to use the Microsoft Product Support Services Web site to find a solution


Searchable Knowledge Base
To search technical support information and self-help tools for Microsoft products, visit the following Microsoft Web site:
http://support.microsoft.com/search?ln=en-us&sd=gn (http://support.microsoft.com/search?ln=en-us&sd=gn)


Frequently asked questions

To view product-specific frequently asked questions and support highlights, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[ln];winxpfaq&product=winxp (http://support.microsoft.com/default.aspx?scid=fh;%5Bln%5D;winxpfaq&product=winxp)


Microsoft Product Support newsgroups

To contact your peers and Microsoft Most Valuable Professionals (MVPs), visit the following Microsoft Web site:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx (http://www.microsoft.com/communities/newsgroups/en-us/default.aspx)


Software and software updates

To find software and software updates at the Microsoft Download Center, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/Search.aspx (http://www.microsoft.com/downloads/Search.aspx)


Other support options
To ask a support question by using the Web, to call Microsoft Product Support Services, or to provide feedback, visit the following Microsoft Web site:

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